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Railway Station Useability Principles

The Railway Station Useability Principles were designed to be used by government agencies and their partners who aim to improve the quality and efficiency of railway stations.

The principles are intended to:

  • inform the planning, design and operation of railway stations
  • promote station design and operation that accounts for all forms of movement, local context and environmental issues
  • improve the quality of existing and proposed railway stations.

Each principle includes a description of the key elements, user-identified issues, and how to address them.

The seven principles are:

  • accessibility
  • ease of navigation
  • comfort and amenity
  • information
  • safety
  • local area integration
  • community ownership and activity.

Page last reviewed on 15 May 2015

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