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Transport contact details

If you have a question, or feedback about transport in Victoria, here's how to get in touch.

Please provide us with your full contact details so we know how to get back to you(full name, and postal or email address). We adhere to our privacy statement when managing correspondence.

General enquiries

Postal address GPO Box 2392
Melbourne VIC 3001
Street address (main office) 1 Spring Street
Melbourne, Victoria 3000
DX number DX 210292

(03) 9651 9999
International: +61 3 9651 9999

Note: This telephone number may not work for staff within the Victorian Government. Those staff should dial 99 to contact us via the switchboard.

Feedback and complaints


Contact the Taxi Services Commission with feedback about your taxi experience.

Public Transport

Contact Public Transport Victoria with feedback and questions about Victoria's public transport system or public transport projects.


Contact VicRoads with feedback and questions about the road network.

Infringement notices

If you require an extension on your infringement notice, please email Transport Infringements Administration.

Student media enquiries

If you are a student seeking information about Victoria's transport system please visit the Student media enquiries page.

Problems using our website

If you have trouble using this website, please email our Website Administrator.

Page last reviewed on 5 April 2017

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