Transport infringements - internal review

This page provides information about asking the Department to review public transport fine(s) you have received.  Further detail can be found at www.fines.vic.gov.au

Information on this page:

When can I apply for an internal review?

You may apply to the Department of Economic Development, Jobs, Transport and Resources Transport and Resources for an internal review if you believe that:

  • there has been a defect or mistake made in issuing the infringement notice
  • the fine has been sent to the wrong person
  • you have special circumstances (see detail on the Infringement Notice)
  • there are other exceptional circumstances.

In your application you must explain why you think the decision to issue an infringement notice should be re-considered based on one of the grounds listed above.

To learn what you should include in your request for an internal review see the Public Statement on the Government's strategy for compliance and enforcement of public transport ticketing DEDJTR TP Ticketing Compliance and Enforcement Review (DOCX 494.52 KB)DOCX icon DEDJTR TP Ticketing Compliance and Enforcement Review (PDF 143.43 KB)PDF icon.

How to apply for an internal review?

You can apply for an internal review in writing to the department. Your letter must include:

  •  the infringement number
  •  your name and address,
  •  the grounds for internal review
  • all relevant circumstances you would like considered in your review, and
  • photocopies of any supporting documents or other evidence (do not send originals).

Send the letter to:
Case Review Team
Public Transport Regulatory Operations
Department of Economic Development, Jobs, Transport and Resources
GPO Box 2392
Melbourne VIC 3001

What happens to my review?

As the result of an internal review, the department can:

  • confirm its decision to issue you with an infringement notice
  • withdraw the infringement notice and take no further action against you
  • withdraw the infringement notice and issue an official warning in its place.
  • withdraw and refer the matter to the Magistrates' Court or Children's Court
  • waive or vary any additional fees payable, or

What should I include in my review letter?

Please only include information that is relevant to the public transport fine you have received.

If you are requesting a review of an infringement notice based on 'exceptional circumstances' or inadvertent non-compliance (including failing to carry evidence of your concession entitlement), the Public Statement on the Government's Strategy for Compliance and Enforcement of Public Transport Ticketing provides some guidance about the types of circumstances which may be considered and what supporting evidence is required.

To learn what you should include in your request for review see the Public Statement on the Government's strategy for compliance and enforcement of public transport ticketing DEDJTR TP Ticketing Compliance and Enforcement Review (DOCX 494.52 KB)DOCX icon DEDJTR TP Ticketing Compliance and Enforcement Review (PDF 143.43 KB)PDF icon.

Dollar amount of your fine

Public transport fine amounts (penalties) have been set having regard to the seriousness of the illegal activity. Ticketing and behavioural offences have been identified as major concerns affecting revenue levels, safety and amenity on the public transport system. Fine amounts have been set accordingly. The penalty amounts are set by legislation and cannot be adjusted by the department.

Page last reviewed on 3 January 2017

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