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Support package for taxi and hire car licence holders

In August 2016, the Victorian Government announced comprehensive reforms to the taxi, hire car and ride-share industry that will create a level playing field for all industry participants once all of the changes are in place in 2018.

The government is supporting the taxi and hire car industry with a $494 million assistance package - the largest industry assistance package in Australia. 

The support package includes:

  • Transition assistance payments
  • Fairness Fund
  • Rebates to annual and peak service licence holders

Transition assistance payments 

Eligible taxi and hire car licence holders received transition assistance payments for up to four licences in late 2017. The payments were designed to help those that own perpetual and fixed term licences make the transition to the new legislative framework.

On 29 August 2017, the Department of Social Services confirmed that transition assistance payments to eligible taxi and hire car licence holders will be exempt from social security income tests.

For more information read the Social Security (Exempt Lump Sum – Victorian Industry Transition Assistance Payment) Determination 2017

Every person's individual financial circumstances are different and we encourage licence holders receiving a payment to contact Centrelink for more information or to seek independent financial advice.

The Australian Tax Office has released information on tax implications for taxi and hire car licence holders who receive a transition assistance payment from the Victorian Government.  For more information, read the ATO fact sheet: VIC Transition Assistance payment fact sheet VIC Transition Assistance payment fact sheet - final.docx (DOCX 113.42 KB)DOCX icon.

Fairness Fund

The Victorian Government established the Fairness Fund to support taxi and hire car licence holders experiencing significant financial hardship as a result of the industry reforms.

Applications to the Fairness Fund closed on 30 April 2017. The first payments to eligible applicants were made in July 2017 and the remaining applications are being assessed against the eligibility criteria as quickly as possible.

If you have a question about the Fairness Fund or your application, please email fairnessfund@ecodev.vic.gov.au or call the department's Fairness Fund support line on 1800 875 122.

The Australian Tax Office has released information on tax implications for taxi and hire car licence holders who receive a Fairness Fund payment from the Victorian Government.  For more information, read the ATO fact sheet: VIC Fairness Fund fact sheet VIC Fairness Fund fact sheet - final.docx (DOCX 96.99 KB)DOCX icon

Rebates to annual and peak service licence holders

The government provided a rebate to annual fee paying taxi licence holders if they purchased a new annual licence or renewed their licences during the transition period.

Page last reviewed on 3 November 2017

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