Fairness Fund

The Victorian Government's Fairness Fund is now open for applications.

The Fairness Fund is needed because proposed reforms to the commercial passenger vehicle market, while benefiting customers, are also affecting people who own a taxi or hire car licence. $50 million has been allocated to the Fund to provide targeted financial support to those licence holders who need it most.

Eligible licence holders will also have access to transition assistance payments after the Government's reforms become law. Eligibility for transition assistance payments will be assessed and paid in addition to any payment received from the Fairness Fund.

Who will be eligible for the Fairness Fund?

As set out on the application form, people who had an ownership interest in a taxi or hire car licence between at any time in the period 1 January 2016 to 23 August 2016 and who are facing significant financial hardship as a result of the proposed reforms may qualify for an assistance payment where any or all of the following can be demonstrated:

  • A lack of current income or the loss of a future income stream that is significantly impacting on household spending capacity
  • Significant difficulty in meeting ongoing debt obligations related to the licence(s) held
  • A lack of available funds to meet financial commitments

Special consideration may also be given to applicants with extenuating circumstances that are resulting in financial hardship of a different nature to that set out above.

When should I apply?

The Fund is now open and will close on 30 April 2017.

Applications will be assessed as soon as they are received, provided all of the necessary documentation is included with the application. Early payments will be made available to eligible applicants in priority cases, before the Fund closes. Outcomes will be confirmed for all applications and all payments will be made by mid-2017.

How do I apply?

Application forms for access to the Fairness Fund can be downloaded here:

Completed application forms can be scanned and emailed to the Fairness Fund email address: fairnessfund@ecodev.vic.gov.au.

If you require a hard copy of the form to be posted to you, please send a request through the Fairness Fund email address, or call 1800 875 122.

Hard copies of the completed application form can be mailed to:

Fairness Fund
GPO Box 2392
Melbourne VIC 3001

Where can I get help with my application?

The Government has engaged WEstjustice (contact details below) to assist licence holders who may require help with the Fairness Fund application process.

Footscray Office
Level 1, 72 Buckley Street, Footscray, VIC 3011
Email: admin@westjustice.org.au
Telephone: (03) 9749 7720
Fax: (03) 9749 8276
Werribee Office
Level 1, 8 Watton Street, Werribee, VIC 3030
Email: admin@westjustice.org.au
Telephone: (03) 9749 7720
Fax: (03) 9749 8276

A dedicated phone support line for inquiries about the Fairness Fund is also available by calling 1800 875 122.

Is the Fairness Fund different from the Taxi Reform Hardship Fund?

Yes. The Fairness Fund is separate to the previous $4 million Taxi Reform Hardship Fund. The Fairness Fund is larger ($50 million), subject to different eligibility criteria.

Accessible transport services

The Victorian Government has committed $25 million to support the provision of accessible transport services. This funding is part of the overall Fairness Fund but is separate from the $50 million hardship component.

Frequently asked questions

Updates to information about the Fairness Fund will be posted on this webpage as they are available.

Fact sheets

Page last reviewed on 20 February 2017

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