Statement of Expectations - Action Plan 2016/2017

Employment Information and Compliance

The Ministerial Statement of Expectations (Statement) for Employment Information and Compliance  within the Department of Economic Development, Jobs, Transport and Resources  for 2016-2017 together with this Action Plan will be published on the website of the Department of Economic Development, Jobs, Transport and Resources, consistent with the guidelines issued by the Department of Treasury and Finance (DTF).

The Action Plan confirms the department's commitment to improving regulatory performance  and contribute to the Government's program to reduce red tape affecting businesses, not-for-profit organisations, government service providers and households.

The statement has informed the development of the 2016/17 business plan for the branch which is the formal process by which Employment Information and Compliance will incorporate the performance targets outlined in the Statement.

Our plan to meet your commitments

Employment Information and Compliance within the department identified areas of governance and operational performance where improvements could be made to reduce cost impacts on business. These areas of improvement are set out below.

Small business improvement target

Develop an assistance program which can specifically target and address the needs of small businesses to understand and comply with their obligations in the areas of child employment and long service leave. EI&C to provide clear, consistent and appropriately targeted information and advice.

Activity

Target

Child Employment

Increase accessibility to information and advice for small business

  • Develop and implement the Child Employment Small Business Assistance Program (CESBAP) for small business. The program will offer small business owners  one-on-one face-to-face information and advice regarding the employment of children in accordance with the CE Act.
  • Through the CESBAP, EI&C will respond to a minimum of 90% of requests for information and advice.

Long Service Leave

Increase accessibility to information and advice for small business

  • Develop and implement the LSL Small Business Assistance Program (LSLSBAP) for small business. The program will offer small business owners  one-on-one face-to-face information and advice regarding their responsibilities under the Long Service Leave Act.
  • Through the LSLSBAP,EI&C will respond to a minimum of 90% of requests for information and advice.

Provide guidance materials that are relevant to small business needs.

  • Upon completion of legislative review and the new  LSL Act being introduced, ensure  guidance materials on the website and in publications is relevant to small business needs and  is clear and easy to understand

Regulatory risk-based framework

EI&C is committed to developing a risk-based framework for the regulation of child employment and long service leave laws to ensure the efficient and targeted regulatory activity proportionate to the level of risk where breaches of those laws occur. Once developed, we expect a compliance strategy to be implemented to target activities proportionate to their level of risk.

Activity

Target

Child Employment

EI&C will develop a risk-based framework by engaging the necessary expertise and undertaking consultations with key stakeholders.

  • Develop and implement a risk-based framework for administration of the Child Employment Act  upon the completion by external service providers of the framework

EI&C will operationalise the  framework via the development of a compliance strategy, performance measures and business plan.

  • Revise the compliance strategy to align  with risk-based framework upon the completion by external service providers of the framework
 
  • Revise and align performance measures with risk-based framework upon the completion by external service providers of the framework
 
  • Revise and  align business plan with risk-based framework upon the completion by external service providers of the framework

Long Service Leave

EI&C will develop a risk-based framework by engaging the necessary expertise and undertaking consultations with key stakeholders

  • Develop risk-based framework for administration of the Long Service Leave Act upon the completion by external service providers of the framework

EI&C will operationalise the  framework via the development of a compliance strategy, performance measures and business plan.

  • Revise the compliance strategy to align  with risk-based framework upon the completion by external service providers of the framework and implementation of the new LSL Act.
 
  • Align performance measures with risk-based framework upon the completion by external service providers of the framework and implementation of the new LSL Act.
 
  • Align business plan with risk-based framework upon the completion by external service providers of the framework and implementation of the new LSL Act.

Stakeholder consultation

Ongoing consultation with stakeholders is vital for a regulator to understand the impact of the work they perform and is one of the most efficient and effective ways to encourage compliance with legislative obligations. EI&C will seek regular feedback from stakeholders, employers and employees, about the effectiveness of the regulatory processes it administers, and to identify opportunities to simplify its processes, where practicable.

Improvement Strategy /Activity

Target

Child Employment

EI&C will create increased opportunities for input and feedback from stakeholders, employers, employees

  • Inclusion of a 'Request  for feedback and suggestions for improvements' question on 100% of forms commencing 1 July 2016 and completed by 30 June 2017.
 
  • Addition of invitation for feedback on website pages by 30 October 2016
 
  • Targeted consultation with entertainment industry, via the Entertainment Industry Working  Party. Meetings to be scheduled on a regular and systematic basis, and feedback accounted for in future decision-making

Long Service Leave

EI&C will create increased opportunities for input and feedback from stakeholders, employers and employees

  • Inclusion of a 'Request  for feedback and suggestions for improvements' question on claim form following introduction of new LSL Act  and feedback accounted for in future decision-making.
 
  • Addition of invitation for feedback on website pages by 31 October 2016

Accountability and transparency

Processes and practices to be in place to enhance the accountability and transparency of regulators to their stakeholders and to the Victorian community, without jeopardising the need for confidentiality or undermining the effectiveness of compliance and enforcement actions. EI&C will develop performance measures which are appropriate for this purpose and regularly report on outcomes.

Improvement strategy / Activity

Target

Child Employment

EI&C will  develop performance measures and targets suitable for publication to increase the transparency of the department  as a regulator.

  • Performance measures developed by 30 June 2016 and provided for publication in the 2016/17 DEDJTR Annual  Report

EI&C will collate Quarterly statistics for internal publication; and

Provide annual statistics for internal and external publication

  • Collate baseline data on relevant targets by 31 October 2016.
  • Collect, collate, analyse and provide for publication in the DEDJTR Annual Report outcomes against targets for 2016/17.

Long Service Leave

EI&C will  develop performance measures and targets suitable for publication to increase the transparency of the department  as a regulator

  • Performance measures developed by 30 June 2016 and provided for publication in the 2016/17 DEDJTR Annual  Report

EI&C will collate Quarterly statistics for internal publication; and

provide annual statistics for internal and external publication

  • Collate baseline data on relevant targets by 31 October 2016.
  • Collect, collate, analyse and provide for publication in the DEDJTR Annual Report, outcomes against targets for 2016/17.

Return back to the Ministerial Statement of Expectations letter