Minimising disruption for small businesses

Published: 27 September 2018

Victorian Small Business Commissioner talking at podium
Judy O'Connell, Victorian Small Business Commissioner

In a move which will pave the way for engagement with small businesses, the Victorian Small Business Commission (VSBC) has launched a new set of guidelines. Launched earlier this week, the Victorian Small Business Engagement Guidelines are a useful resource for working with small businesses during 'disruptive' infrastructure projects.

A disruptive infrastructure project could be any one of a range of temporary construction works, such as the reformation of a streetscape, roadworks or upgrading utilities. The disruptive element talks to the way that the project impacts the day to day operations of small businesses in the area.

The Guidelines were developed in consultation with organisations who undertake such projects, as well as traders who have directly been impacted. These conversations allowed the VSBC to create processes within the Guidelines which are both practical and achievable for all involved.

The Guidelines are grouped into three key processes and direct organisations to consider:   

  • the impact of their work on small businesses
  • how they communicate with traders and
  • ways in which they can mitigate the effects of the disruption.

The VSBC is currently in the process of rolling out the Guidelines with key stakeholders. It is expected they will pave the way for engagement with small businesses to be considered best practice across Victoria.

Further information can be found on the VSBC website.